Q.
Do we need to register each of our NAICs on the IdahoIVS website separately or should we just register under one NAIC?
Yes, you need to register each of your NAICs separately. Register by clicking on the New User Registration link on the Idaho IVS website.
Q.
What if we have a small Book of Business and filing FTP will put a strain on our technical resources?
If you insure less than 500 vehicles in Idaho an alternative reporting process is available to you. Please review Section 5, page 13 “BOB Reporting by Smaller Insurance Companies” of the Implementation Guide for additional Details.
Q.
How can we correct/change the contact information for our company?
Log in to the www.IdahoIVS.com website, click on Account Information, and change the contact information.
Q.
I have forgotten my User Name, how can I retrieve it?
For insurance company users, your User Name is the same as your NAIC number.
Q.
I have forgotten my password. How do I reset it?
You can reset your password by selecting the Forgot/Reset Password link located on the log in screen of the IdahoIVS website. After selecting this link you must provide the answer to the secret question. A temporary password will be sent to the main/functional contact for the account by answering the question correctly.
Q.
Is the website password totally independent of the FTP account credentials?
Yes, they are independent.
Q.
We represent three NAIC codes. Can we report all three companies in one Book of Business file or should we send three separate files?
You must submit one Book of Business file per NAIC number.
Q.
How do I change my web account password?
Login to the www.IdahoIVS.com website using your username and password, Select "Account Information" in the top menu, Check the "Do you want to update your password?" check box and follow the steps. If you have previously submitted a secret question and answer, then the answer will be needed to modify the password.
Q.
Could you provide clarification on the vehicle types that are exempt from reporting to Idaho IVS?
Vehicle types to be reported:
• Passenger vehicles
• Trucks
• Motorcycles
• Motorhomes
• Buses
• Neighborhood Electric Vehicles / Low Speed Vehicles
Vehicle types not required to be reported:
• All vehicle types not included above
Q.
What is the timeline for Idaho IVS to go live?
www.IdahoIVS.com will be available for Insurers to register staring 6/29/2023 and the deadline to register is 07/31/2023. The deadline to start testing is 9/30/2023 and Idaho IVS will be in production by 12/1/2023.
Q.
Is Commercial reporting required?
Yes, commercial reporting is required. Please refer to the Implementation Guide for details regarding commercial reporting.
Q.
Should vehicles on comprehensive only polices be reported?
Yes, they should be reported in the Book of Business files with the Comprehensive Indicator set to 'Y'
Q.
When can we stop reporting to OIVS (the legacy Online Insurance Verification System run by DMV)?
The current Idaho insurance reporting system OIVS will be discontinued after IdahoIVS is implemented and the uninsured identification process is transferred to IdahoIVS. Until then, insurers should also continue their current reporting to OIVS. DMV will issue communication informing insurance companies when AMIRS is discontinued.
Q.
Can foreign/domestic surplus lines carriers report to Idaho IVS?
Yes, foreign and domestic surplus lines carriers are required to report to IdahoIVS
Q.
I have a question not covered in this list, what do I do?
Email the helpdesk at support@idahoivs.com and we will respond as quickly as possible.